Returns and Refund Policy
To return an item please contact us at firstname.lastname@example.org and we will send you the information and instructions on how to do so. We make it our top priority to get back to you as soon as possible!
At Reckless Love Boutique it is our priority to well serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you! We accept returns within 15 days of the shipping date for all orders. All returns must be in new condition with tags still attached.
The buyer is responsible for return shipping, unless orders were not fulfilled correctly and/or there were damaged/defected products received.
Rules and procedures for returns
- Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
- All returns must be received within 15 days* of the date that we ship out your order.
- Anything purchased at certain discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain un-washed and unworn.
- Include your return form (will send via email) and original receipt. (It helps us out if you circle the item(s) you wish to return.)
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow our team 5-7 business days to process your return once it is received at our warehouse.
• Due to our limited quantities of our products, we are unable to offer exchanges on any items. Returned merchandise will be processed for STORE CREDIT ONLY. Store credit will be in the form a gift card sent via email.